The protection of your information is our priority

2.1 Information You Provide Directly

When you create an account or use services at 786ab, we may collect the following information:

• Full name and date of birth (for age verification — only users aged 21 and above are accepted)
• Email address and password
• Mobile number
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details
• Documents provided for identity verification (if applicable)
• Contact information provided via live chat or email

2.2 Automatically Collected Information

When you use our platform, we automatically collect certain technical information. This information is used to improve our service quality and ensure security:

• IP address and device information (operating system, browser version)
• Login and logout timestamps
• History of pages and features used
• Game play history and transaction records
• Referral URLs and click data
• Information collected through cookies and similar tracking technologies

2.3 Financial Transaction Information

We collect your payment information to process deposits and withdrawals. The minimum deposit amount at 786ab is ৳100 and the minimum withdrawal is ৳800. All financial information is kept secure via SSL encryption. We do not store full card numbers or PIN codes.

3.1 For Service Operations

We use the information you provide for the following legitimate purposes:

• Account creation, management, and verification
• Processing deposits and withdrawals
• Providing gaming services and bonuses
• Customer support — 24/7 Bengali live chat assistance
• Fraud prevention and account security
• Ensuring regulatory compliance and age verification

3.2 For Platform Improvement

We analyse your usage patterns to improve the quality of the platform. This analysis is done entirely anonymously and in aggregate — meaning your identity is never revealed. Through this analysis we can ensure new features, an improved gaming experience, and faster payment processing.

3.3 For Communication and Marketing

With your consent, we may send promotional offers, bonus updates, and important notifications. You may request to opt out of these communications at any time. However, urgent notifications related to security and transactions may always be sent.

4.1 Policy on Sharing Information with Third Parties

786ab never sells your personal information and does not transfer it to third parties for any commercial purpose. However, some information may be shared in the following limited circumstances:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners solely to complete transactions.
• Game Providers: Necessary data shared with applicable providers including Pragmatic Play, Evolution Gaming, Spribe, and JILI for game operations.
• Security and Verification Services: With authorised service providers for identity verification and fraud prevention.
• Legal Obligations: In response to lawful requests from competent authorities.

4.2 International Data Transfers

Our technical infrastructure may operate on servers located in various countries. In such cases, information may be transferred internationally. However, for any such transfer we ensure that equivalent or higher data protection measures are in place in the destination country. We have strict data processing agreements in place with all third parties.

5.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. 786ab uses the following types of cookies:

• Essential Cookies: For maintaining login status, security tokens, and session management. Without these cookies the site will not function properly.
• Functional Cookies: For remembering your preferences such as language settings and game settings.
• Analytics Cookies: To understand how the site is used — this is done anonymously.
• Marketing Cookies: Only with your consent — to show relevant offers.

5.2 Managing Cookies

You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some features to stop working properly. Marketing cookies are not active without your explicit consent.

6.1 Technical Safeguards

786ab uses industry-standard technical measures to protect your information:

• SSL/TLS encryption — all data transfers are encrypted
• Stored data protected with 256-bit encryption
• Firewall and intrusion detection systems
• Two-factor authentication (where applicable)
• Regular security reviews and testing
• Restricted access controls — only authorised staff can access information

6.2 Response to Data Breaches

If a data breach occurs for any reason, 786ab will promptly take the necessary steps and notify affected users as quickly as possible. We will communicate transparently about the nature of the incident, potential harm, and remedial measures.

6.3 Your Responsibilities

You also have certain responsibilities for the security of your account:

• Use a strong and unique password
• Do not share your login details with anyone
• Contact us immediately if you notice any suspicious activity
• Log out after use, especially on shared devices

7.1 Right to Access and Correct Information

You have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though legal obligations may apply).
• Right to Portability: The right to receive your information in a readable format.
• Right to Object: The right to object to the processing of your information for specific purposes.

7.2 How to Exercise Your Rights

To exercise the above rights, you may contact us via live chat or email. We will endeavour to respond within a reasonable time after receiving your request. We will process your request following identity verification.

Some requests may not be possible to fulfil for legal reasons — for example, when a fraud investigation is ongoing or there is an obligation to retain information under the direction of a competent authority.

8.1 Policy for Determining Retention Periods

786ab retains information only for as long as necessary for the specified purpose. The following factors are considered when determining retention periods:

• Duration for which the account remains active
• Financial transaction records — in accordance with applicable legal obligations
• Requirements for fraud prevention and dispute resolution
• Guidelines from regulatory authorities

8.2 Information After Account Closure

Even after you close your account, some information may be retained for a specified period due to legal obligations. However, this information will not be used for any marketing or promotional purposes. After the designated period, information is securely destroyed.

9.1 Age Verification Policy

786ab strictly follows the 21+ age policy. Our platform is only for individuals aged 21 and above. We do not knowingly collect information from or provide services to minors under any circumstances.

Age verification is mandatory at the time of registration. If we detect that an account belongs to a minor, that account will be closed immediately and all associated information will be deleted.

9.2 Guidelines for Parents

Parents are requested to prevent their underage children from using this platform. If your child has accidentally accessed this site or created an account, please contact us immediately.

10.1 How Changes Are Communicated

786ab may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• Notice published on the website
• Message to your registered email address
• Notification displayed at the time of login

The date of any policy change will always be shown at the top of the page as "Last Updated". If you continue using the service after a change, it will be considered that you have accepted the new policy.

10.2 Previous Versions

If you need a previous version of the privacy policy, please contact us. We can provide previous versions upon reasonable request.